Service Status
Although WordPress doesn’t come automatically installed – you can either install it with one-click from the cPanel login or contact us and we’ll install it and configure it for you free of charge.
Is Magento included on the Magento hosting plan?
Although Magento doesn’t come automatically installed – you can either install it with one-click from the cPanel login or contact us and we’ll install it and configure it for you free of charge.
How can I migrate my cPanel hosting account to your service?
We offer free migration assistance on the cPanel hosting plan. Simple provide us the cPanel backup file after you sign up for an account with us and we will restore it on our servers. To generate a cPanel backup you would login to your current cPanel, go to the backup section and click to generate a full cPanel backup.
What operating system are the shared hosting plans on?
We use Linux (CENTOS) on all of our shared hosting plans, including Shared cPanel Hosting, WordPress Hosting and Magento Hosting.
What operating systems do you offer on the dedicated servers?
We offer all flavors of both Linux and Windows, including but not limited to: CentOS, FreeBSD, Debian, Ubuntu, Windows 2008 and Windows 2012.
What are the email connection limits on the dedicated servers?
Our upstream bandwidth providers limit email sending to 2000 connections per minute. While some of our clients use our servers for email marketing, please keep in mind that we do not allow or tolerate spamming of any kind from our servers or network.
Can you build me a custom server?
Yes, we can build a server to any specification. We get volume discounts from Dell and can custom build almost any type of server at an affordable price. Just get in touch with us and let us know your specs to get a full quote.
Are the dedicated servers managed or un-managed?
By default, all dedicated servers come un-managed. However, you can select server management during the ordering/checkout process, or add it at any time as an add-on from the billing panel.
Do I get root access to my dedicated server?
Yes, all dedicated servers offer full root access. It’s 100% your server and you get full access and control of the server.
Where is your data center located? Where is your office and support based out of?
Our office and corporate headquarters are in Paramus, NJ while your data-center is in a tier-1 facility in Secaucus, NJ. The data center is a quick 15 minutes away from our office for easy access.